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Money Matters: An Introduction to Behavior and Money

  • 04/22/2016
  • 8:00 AM
  • Bethany Presbyterian Church​ - 2607 South Ray Street Spokane, WA 99223

Financial stability can be hard to find in today’s economy. Things are changing quickly, but solid financial literacy will help you manage your money through all the seasons of life. Smart money management requires knowledge, skills and practice. We can help!

GUEST SPEAKER: Dr. Crystal C. Hall from Evans School - University of Washington

PictureDr. Crystal Hall joined the Evans School faculty in 2008.  She teaches courses on psychology for policy analysis, decision theory and quantitative analysis.  Dr. Hall is currently working with the Social and Behavioral Sciences Team at the White House, leading behavioral scientists and innovators from across the country to assist federal agencies in the implementation of their policies and programs.  She holds a Ph.D. and MA in Psychology from Princeton University.

Dr. Hall’s research has included topics such as evaluating assumptions about behavior in poverty; how low income people view tax refunds and the Earned Income Tax Credit; and saving and spending decisions under poverty. Her works seeks to use psychological insights to improve the design and execution of public policy.


Culture of Poverty

  • “Communicating Within a Culture of Poverty” conducted by Amy Yardley, is based on the premise that the only thing people living in poverty have in common is having an income level that qualifies them for services. It explores the types of social classes that exist in this county and how that knowledge is relevant in day-to-day work and explores the unique life experiences of those from generational poverty. Additionally, we will discuss strategies and techniques for communicating and working with families from diverse economic backgrounds.

Your Money, Your Goals

  • “Your Money, Your Goals” (YMYG) is a financial empowerment toolkit that was designed by the Consumer Financial Protection Bureau (CFPB). YMYG is easy and customizable for front line staff, human resource managers, legal aid workers, and volunteers to guide the money conversation with their clients and employees. Attendees will learn more about the “Your Money, Your Goals” toolkit as well as how to use it effectively.  View the toolkit here.

Behavioral Mapping Through Real-World Examples

  • In this session, we will break down the process for effective use of behavioral insights for program design and implementation, along with effective communication with customers and clients.  We will introduce and illustrate the process of Behavioral Mapping through a series of relevant real-world examples.

What Are Your Teachable Moments?

  • Throughout our professional careers, many of us have learned various skills, attended various trainings, implemented good, great, and less-than-great, best (or, unfortunately, bad) practices, and navigated and resolved complicated dilemmas.  In this breakout session, attendees will have an the opportunity to learn from each other’s successes and failures. Listen. Share. Learn...and have fun!


April 23 - 30 is National Money Smart Week.

Event Sponsored by Bank On Spokane and Spokane CASH Coalition Partners.

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